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Contact Centers

We deliver both inbound & outbound call services across BFSI & Telecom. We have centralized outbound calling centres across major cities facilitating Debt Management Solution and Value Added Sales Activities.

Document Management Solutions

We have various contact centres pan India and our team reaches out to them to receive the document. The document are then are then inwarded with the barcode number in Sigma Software. The audit is carried on and then decided which documents should be accepted or rejected. The accepted documents are processed further and are entered in the online CRM and are dispatched to respective hubs. We enable digitization of documents in a distributed environment, warehousing and retrieval for all regulatory requirements.

Field Fulfillment

Once the documents are managed, our team reaches out to the physical location and manually verifies the address. We have the last mile reach across North, West and East India managed effectively through in-house PDA apps and Google fencing.

Scanning Solutions

Sigma accelerates business processes by collecting paper documents, forms, and e-documents, transforming them into accurate, retrievable information, and delivering it into your business applications and databases. Using our extensive expertise with advanced technologies we have developed in-house processes, which enable us to easily and efficiently replicate the original data or documents to an electronic media.We have OCR, ICR, barcode recognition and checkbox recognition, for maximum flexibility.